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Privacy Policy

At The Repair Centre, we collect and manage user data according to the following Privacy Policy, which became effective on 12th December, 2022.

DATA COLLECTED
 

We collect information you provide directly to us. For example, we collect information when you fill-out an online form, or call us or email us, or when you request a quote/instruct us to carry-out repairs to your vehicle, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

 

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

 

We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.

USE OF THE DATA
 

We only use your personal information to provide you The Repair Centre services or to communicate with you about the Website or the services. We employ industry standard techniques to protect against unauthorised access of data about you that we store, including personal information.

 

We do not share personal information you have provided to us without your consent, unless:

  • Doing so is appropriate to carry out your own request

  • We believe it’s needed to enforce our legal agreements or that is legally required

  • We believe it’s needed to detect, prevent or address fraud, security or technical issues otherwise protect our property, legal rights, or that of others.
     

SHARING OF DATA
 

We don’t share your personal information with third parties. Aggregated, anonymised data is periodically transmitted to external services to help us improve the Website and service.

 

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.

We also use social buttons provided by services like Twitter, Instagram and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.
 

OPT-OUT, COMMUNICATION PREFERENCE
 

You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.
 

SECURITY
 

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.
 

ABOUT CHILDREN
 

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
 

CHANGES TO THE PRIVACY POLICY
 

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.

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